Online solutions to Pest Intrusions - DIY pest control, prevention & eradication
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GemmaWith Pest Control Direct for over 7 years. Is totally devoted to solving your pest control problems. More...
SherylBob's daughter, a BPCA trained pest technician, qualified to give sound practical advice. More...
BobInvolved in pest control most of his life and is very proud to present you this online experience ! More...
Customer ServicePest Control Direct Limited intend to ensure that all customers receive the very best products and service expected from a small privately owned business. COMPLAINTS PROCEDURE Confidentially e-mail your complaint to bobguy@btinternet.com (24 hrs) or telephone our Service Complaint Phone Number 01323 846845 from 9am-5pm Mon-Fri(excl. Bank Holidays) (calls charged at standard BT rates) or write to Bob Guy at the address on the foot of this page,.We will respond to all complaints within 3 working days.We undertake to provide a confidential complaint handling procedure.We will provide a satisfactory solution to the complaint within 5 working days from receipt of the complaint.We undertake to keep you fully informed of the progress of your complaint by giving a timescale for the expected satisfactory conclusion plus a daily update (Monday to Friday) either by telephone, by e-mail or by facsimile.We undertake to maintain monitored records of all complaints and to investigate and implement ways of reducing or eliminating such complaints. |
Making A PurchaseMaking a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.We accept credit / debit card payment. We accept Visa Credit/Delta, Mastercard,Switch, Maestro and Electron cards. . You may send your credit card information via phone, fax, snail mail or over the Internet. Credit/Debit card payments are dealt with very securely through Secure Hosting, a major bank approved processing gateway using https. |
Delivery ScheduleWe deliver your order right away. We will normally send your order to you in one business day unless you have selected 2/3 day or delivery by post.. Items going to Scotlamd may take 2/3 days if the address it far from the major cities. |
Back OrdersIf your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax ChargesFor orders made from the UK, 17.50% VAT is added. |
Credit Card SecurityResponsibility for general "Site Security" is held by bobguy@pestcontroldirect.co.ukAll online oder payments are made through "Actinic Payments" a major bank approved payment gateway using https: |
Privacy PolicyPest Control Direct Ltd is a responsible internet trader with proven privacy history, having been established since 2000. We do not use any customer information for any other purpose than to fulfil their requests for products or services from our company.We do not forward any customer details to any third party. Any printouts of sensitive customer information, including credit/debit card printouts are securely shredded every 6-8 months depending on throughput.We do not send random marketing emails to personal email addresses (spam)Our website uses "cookies" in order to effect a seamless order process and for any re-order requirements. These are not used for any other purpose. All computers connected to the internet are protected by respected Symantec Firewall and Norman Anti-Virus software. |
Remittance TermsProducts supplied remain the property of Pest Control Direct Ltd. until paid for in full. |