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DIY prevention & eradication

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Delivery Charges

Making A Purchase

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit / debit card payment.

We accept Visa Credit/Delta, Mastercard,Switch, Maestro and Electron cards. . You may send your credit card information via phone, fax, snail mail or over the Internet. Credit/Debit card payments are dealt with very securely through Secure Hosting, a major bank approved processing gateway using https.

Shipping And Handling

COURIER DELIVERY CHARGE MADE TO OUR VALUED CUSTOMERS IS LESS THAN, OR THE SAME AS WE PAY THE COURIER FOR THE DELIVERY.

24-48hr delivery service will be provided on orders placed before 4pm. (excluding weekends and Bank Holidays) You select your delivery option/price during the order process.

Items going to Scotland north of Edinburgh may take 2/3 days

Our NEXT WORKING DAY delivery option @ £5.99 inclusive gives you the following:

NEXT WORKING DAY DELIVERY (UK Mainland addresses) Orders arriving before 4pm Monday to Friday will be despatched the same day. Orders placed on Friday will not be delivered on Saturday as this is not considered a Working Day by the couriers, orders placed on a Friday will be delivered the following Monday.

Please note:

1. We are unable to despatch on Saturday, Sunday or Bank Holidays

2. Although we offer a Next Day delivery for everything there is not a 100% Guarantee that your order will be delivered next day, we always despatch on time but couriers don't always deliver!!.

We promise to send your parcel either by Next Day Courier or Royal Mail Next Day Special Delivery. These services are usually very reliable but outside factors sometimes cause delay. Over 97% of our Next Day deliveries arrive next working day (Sat/Sun & Bank Holiday are not considered a working day by the couriers).

3. Customers in Scottish rural areas should expect a two-three day delivery (sorry for that!).

4. Our couriers are instructed to "Leave Safe" if you are not at home at time of delivery. (excluding high value orders).

5. In the unusual event where delivery is repeatedly refused or no effort is made to accept delivery, we reserve the right to pass delivery and return courier costs to the customer.

POST: 2nd - £2.99. 1st - £3.96 inclusive (Mainland and N. Ireland) MANY OF OUR PRODUCTS CANNOT BE SENT BY POST DUE TO BEING LIQUID OR CONTAINING INSECTICIDE. IF THE PRODUCT YOU ARE ORDERING CANNOT COME BY POST THEN YOU WILL NOT BE OFFERED THIS OPTION.

We send all post items via ROYAL MAIL. These items sometimes arrive the next day but can take up to 3-7 days to arrive. If you are out at the time of delivery and the package will not go through your letterbox, the postman will attempt to leave with a neighbour.

Delivery Schedule

We deliver your order right away. We will normally send your order to you in one business day unless you have selected 2/3 day or delivery by post..

Items going to Scotland may take 2/3 days if the address it far from the major cities.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK, 20.00% VAT is added.